Flight History
Professional journey & experience
Carrier
Southwest Airlines
Current Flight
Position
Senior Cybersecurity Engineer
Duration
Aug 2018 - Present
Remarks
- •Building a modern Identity solution for 100M+ Southwest.com customers
- •Previously migrated a legacy login solution for the Enterprise to a new Identity Provider
- •Enabled 70,000+ employees with SSO and MFA across hundreds of onboarded applications
Gate
SO54
Seat
3A
Group
A
SOUTHWESTAIRLINESSEN
Carrier
Apple
Position
Mac+ Technical Advisor
Duration
Jul 2016 - May 2018
Remarks
- •Provided technical support for all mobile and desktop Apple devices
- •Specialized in Apple Account and iCloud services troubleshooting
- •Maintained high customer satisfaction ratings in fast-paced environment
Gate
AP63
Seat
15A
Group
A
APPLEMAC
Baggage Claim
Education & certifications collected
Priority
EDUCATION
EDU3069
From
University of Georgia
Program
Bachelor of Computer Systems Engineering
Duration
2014 - 2018
Special Handling
- •Zell Miller Scholarship
- •Presidential Scholar
- •Certificate in Emerging Engineering Leaders Development Program
VERIFIED
COMPLETE
