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Ryan Cruz

Ryan Cruz.

Senior Cybersecurity Engineer

I build identity and access solutions at Southwest Airlines.
Based in Dallas. Usually thinking about what’s next.

Résumé Get in touch

Dallas, Texas · Home airport: DAL

01

About

I’m a cybersecurity engineer specializing in identity and access management. My work spans enterprise and customer identity: designing systems, moving beyond legacy platforms, and helping people get where they need to go securely.

At Southwest, that means working on identity for customers and employees. Before that, I helped people untangle technical problems at Apple and built tools to make everyday work a little easier.

Outside of work, you’ll find me exploring somewhere new, out on a trail, watching a film, or tinkering in my homelab.

02

Experience

  1. Southwest Airlines

    Dallas, Texas

    Senior Cybersecurity Engineer

    Aug 2018 — Present

    Building a modern identity solution for Southwest.com customers. Helped migrate enterprise sign-in to a new identity provider, enabling SSO and MFA for more than 70,000 employees across hundreds of applications.

    Previously supported Southwest’s cybersecurity technologies on the Cybersecurity Operations team.

  2. Apple

    Athens, Georgia

    Mac+ Technical Advisor

    Sep 2016 — May 2018

    Provided technical support across Mac, iPhone, and Apple Watch, including identity and access issues with Apple ID, iCloud, and iTunes accounts.

  3. Equifax

    Alpharetta, Georgia

    IT Asset Management Intern

    Aug 2017 — May 2018

    Developed software to enrich an asset management library with information about unrecognized applications. Served as project manager for this University of Georgia engineering capstone.

  4. INP North America

    Alpharetta, Georgia

    IT Intern

    Aug 2013 — Aug 2014

    Supported employees and office infrastructure with local and remote technical support. Automated recurring Excel and PowerPoint tasks with Visual Basic.

03

Projects

Web application · TypeScript

IAM Tools

A collection of tools for understanding and debugging identity systems. Inspect JWTs, explore OIDC providers, walk through OAuth flows, and work with SAML, LDAP, and SCIM.

Explore the repository

VS Code extension · PingDirectory

.dsconfig Helper

Language support for PingDirectory configuration files, with syntax highlighting and snippets for common configuration tasks.

Explore the repository

04

Education

University of Georgia

B.S. in Computer Systems Engineering

Aug 2014 — May 2018 · Athens, Georgia

Zell Miller Scholarship recipient and Presidential Scholar. Completed the Emerging Engineering Leaders Development Program certificate.

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